Terms & Conditions | Timeless Bhutan Travels
Gasa Dzong, Bhutan

Terms & Conditions

Terms & Conditions

Read Timeless Bhutan Travels' Terms & Conditions to ensure a safe and smooth Bhutan travel experience. These terms cover bookings, payments, cancellations, and other policies.
When you book with Timeless Bhutan Travels you enter into a contract with a licensed travel agent registered with the Department of Tourism, Bhutan. All holidays booked with us follow Bhutanese laws. We commit to providing a seamless travel experience while maintaining the highest safety and quality standards. We handle all personal information securely in compliance with data protection regulations.
Booking, Paying, and Confirming a Holiday
When you book with Timeless Bhutan Travels, you are in safe and trusted hands. We are a fully licensed travel agency registered with the Department of Tourism, Bhutan, and all our trips strictly follow Bhutanese laws. Your personal information is handled securely in line with data protection regulations, and we are committed to providing a seamless, high-quality travel experience.
Booking with us is simple and transparent: your trip is secured with a 30% deposit, and we confirm your itinerary only after sending a detailed schedule and final invoice. If circumstances change, we provide alternative options or a full refund without cancellation fees. We also recommend arranging travel insurance as soon as you book to ensure peace of mind throughout your journey.
With Timeless Bhutan Travels, your Bhutan holiday is safe, flexible, and truly memorable.
Alterations, Cancellation Charges, and Refunds
1. Amendments
If you wish to change your holiday, we will provide a new quote. Additional fees may apply from hotels or suppliers. Airline reissue or non-refundable international airfare is not included. Reducing your group size may increase the price per person for remaining members.
2. Cancellations
Time Before Departure Refund / Charge
More than 90 days 50% of deposit non-refundable
60–90 days 100% of deposit non-refundable
30–60 days 50% of total tour price charged
Less than 30 days 100% of total tour price charged
International airfare refunds follow airline rules and will be advised separately. Certain hotels may have different terms; these will be communicated before booking. Cancellations must be submitted in writing. Refunds may take 2–3 months due to airline and international procedures.
3. No-Shows
Failing to notify us and missing your trip is considered a no-show. No refunds will be issued for no-shows.
4. Changes After Departure
Once your tour begins, no refunds are provided for unused services. Any changes that incur additional costs (e.g., ticket reissue fees) must be paid immediately.
Passport and Visa
Guests must verify and ensure they have all necessary travel documents, including a valid passport, visas and health certificates. Learn more about Bhutan visa requirements.
Public Holidays
Some services, including monuments and shops, may close or operate with limited hours during local holidays, national events, or religious observances. We will suggest alternatives where possible.
Responsibility and Liabilities
The company and its agents do not assume responsibility for injury, illness, damage, accident, loss, delay, death, or irregularities affecting persons or property. Guests must understand the inherent risks of travel and touring abroad.
We are not liable for acts of natural disasters, theft, travel advisories, or other events beyond our control.
We may change or modify itineraries to benefit tour members or in response to uncontrollable circumstances such as weather or local conditions.
If we cancel tours due to uncontrollable factors like weather, transport etc., guests will bear any costs incurred during the tour processing.
For more information on Bhutan travel guidelines, visit the official tourism website.
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