Terms & Conditions
Terms & Conditions
Read Timeless Bhutan Travels' Terms & Conditions
to ensure a safe and smooth Bhutan travel experience.
These terms cover bookings, payments, cancellations,
and other policies.
When you book with Timeless Bhutan Travels you enter
into a contract with a licensed travel agent registered
with the Department of Tourism, Bhutan. All holidays
booked with us follow Bhutanese laws. We commit to
providing a seamless travel experience while maintaining
the highest safety and quality standards. We handle
all personal information securely in compliance with
data protection regulations.
Booking, Paying, and Confirming a Holiday
When you book with Timeless Bhutan Travels, you are
in safe and trusted hands. We are a fully licensed
travel agency registered with the Department of Tourism,
Bhutan, and all our trips strictly follow Bhutanese laws.
Your personal information is handled securely in line
with data protection regulations, and we are committed
to providing a seamless, high-quality travel experience.
Booking with us is simple and transparent: your trip
is secured with a 30% deposit, and we confirm your
itinerary only after sending a detailed schedule and
final invoice. If circumstances change, we provide
alternative options or a full refund without cancellation
fees. We also recommend arranging travel insurance as
soon as you book to ensure peace of mind throughout
your journey.
With Timeless Bhutan Travels, your Bhutan holiday is
safe, flexible, and truly memorable.
Alterations, Cancellation Charges, and Refunds
1. Amendments
If you wish to change your holiday, we will provide
a new quote. Additional fees may apply from hotels
or suppliers. Airline reissue or non-refundable
international airfare is not included. Reducing your
group size may increase the price per person for
remaining members.
2. Cancellations
| Time Before Departure | Refund / Charge |
|---|---|
| More than 90 days | 50% of deposit non-refundable |
| 60–90 days | 100% of deposit non-refundable |
| 30–60 days | 50% of total tour price charged |
| Less than 30 days | 100% of total tour price charged |
International airfare refunds follow airline rules
and will be advised separately. Certain hotels may
have different terms; these will be communicated
before booking. Cancellations must be submitted in
writing. Refunds may take 2–3 months due to airline
and international procedures.
3. No-Shows
Failing to notify us and missing your trip is considered
a no-show. No refunds will be issued for no-shows.
4. Changes After Departure
Once your tour begins, no refunds are provided for
unused services. Any changes that incur additional
costs (e.g., ticket reissue fees) must be paid immediately.
Passport and Visa
Guests must verify and ensure they have all necessary
travel documents, including a valid passport, visas
and health certificates. Learn more about Bhutan
visa requirements.
Public Holidays
Some services, including monuments and shops, may
close or operate with limited hours during local
holidays, national events, or religious observances.
We will suggest alternatives where possible.
Responsibility and Liabilities
The company and its agents do not assume responsibility
for injury, illness, damage, accident, loss, delay,
death, or irregularities affecting persons or property.
Guests must understand the inherent risks of travel
and touring abroad.
We are not liable for acts of natural disasters, theft,
travel advisories, or other events beyond our control.
We may change or modify itineraries to benefit tour
members or in response to uncontrollable circumstances
such as weather or local conditions.
If we cancel tours due to uncontrollable factors like
weather, transport etc., guests will bear any costs
incurred during the tour processing.
For more information on Bhutan travel guidelines,
visit the official tourism website.